Troubleshooting with Wireshark

3-Day Hands-On Training Event Hosted by Laura Chappell
June 11-13 at the Computer History Museum
(SharkFest 2016 Pre-Conference Event)


This hands-on course is geared towards IT professionals, network engineers, and escalation teams who need to find network problems quickly. If you are responsible for any of the following network issues, this is the course for you!
  • Find the cause of slow file transfers
  • Identify problematic infrastructure devices
  • Optimize the network
  • Measure bandwidth use for an application or user
  • Find that needle in the haystack


Event pricing covers all course materials, 1-year All Access Pass subscription, breakfast, lunch and break refreshments.

Tuition includes 1-Year All Access Pass subscription - $699 value
Registration Questions? Contact us at
Bundle pricing is available for SharkFest and the 3-day training event (click here).

Price $1,095 (includes a 1-Year All Access Pass subscription)
Dietary Restrictions
Special Physical Needs
Will you ride the shuttle to/from the event hotel and course?
Student Name:
Student Email Address:


This hands-on course focuses on customization of Wireshark to identify numerous performance issues including the following:
  • Connection Blocked or Refused   • Application Request Refused
  • Slow Application Response Times   • Server Application Faults
  • Content Redirection   • TCP Receive Buffer Issues
  • Altered TCP Connection Attributes   • Mismatched TCP Parameters
  • Weak Signal (WLAN)   • Asymmetric Routing
  • Packet Loss in the Infrastructure   • High Path Latency Measurements
  • Bandwidth Throttling   • Delayed ACKs/Nagle Issue
  • Packets Queued along Path   • Route Redirections
  • Virus/Malware on Network Hosts   • Name Resolution Problems
  • Missing Selective Acknowledgment (SACK)     • No Support for Window Scaling
  • Premature TCP Port Number Reuse   • and more…

Hotel 1: Maple Tree Inn

Contact Information

711 East El Camino Real
Sunnyvale, CA 94087

Pricing $169 USD + tax (10.565%)
June 10-17, 201
Discount Code The discounted rate is available
6/10-16/2016 when using the code 603.
Cancellation Policy Individual reservations within a group
may cancel 3 days before arrival with
no penalty.

The Maple Tree Inn is contemporary and elegant. Enjoy the meaning of comfort at the Maple Tree Inn in Sunnyvale. The Maple Tree Inn offers stylish oversized accommodations with value-added services and amenities. Breakfast, parking, and high-speed wireless internet is included in the SharkFest 2016 room rate.

The Maple Tree Inn is located 5.70 miles from the Computer History Museum. Single or Double occupancy in Deluxe Queen/Queen, Single Queen or King room. The hotel has 170 guest rooms and a nice, large pool patio area with a fire pit.

Hotel 2: Domain Hotel

Contact Information

1805 East El Camino Real
Sunnyvale, CA 94087

Pricing $179 USD + tax (10.565%)
June 10-17, 2016
Discount Code The discounted rate is available
6/10-16/2016 when using the
code 1606SHARK.

The Domain Hotel is located in the heart of Silicon Valley, minutes from the San Jose Airport, Santa Clara Convention Center, California’s Great America and Santa Clara Levi’s Stadium. Public spaces welcome guests with an environment to meet, relax, and unwind as well as conduct business.

The Domain Hotel has 136 spacious guestrooms that offer flat-screen TV’s, large workspaces and high speed internet access, making them suitable for the rigorous workload of the business or leisure traveler. When it’s time to relax, guests can enjoy some sun at our outdoor heated pool & spa, blow off steam in the remodeled fitness studio, or grab a drink and watch the game in the exciting new lobby bar. The Domain also has a dining room serving a full buffet breakfast, dinner and evening room service.


Event pricing includes a 1-year All Access Pass (AAP) subscription. The AAP offers numerous online live and recorded courses for continued training. Download the AAP Course Catalog for more information.


Please note the hotel cancellation policies as well. SharkFest 2016 cancellation policies can be located at
  • If unable to attend the scheduled training class, please call Wireshark University at (775) 499-5766 to cancel your registration.
  • Cancellations made fourteen (14) calendar days’ prior to the start date of the course will receive a refund of prepaid registration fees minus a $50 administration fee.
  • No refunds will be given for cancellation requests made less than 14 days before the course begins.
  • If you do not show up for a scheduled course without prior notification (“no show”), no refund will be given.
  • Student substitutions are allowed, but notification must be made to no less than five (5) full business days before the start of the class (not including the class start date).


Phone: +1 775.499.5766

Other Sites

Troubleshooting with Wireshark


The Troubleshooting with Wireshark book includes over 100 hands-on labs and step-by-step details to troubleshoot your network faster.

Available in hardcopy and Kindle formats through Amazon. For more information, visit

Wireshark 101


Wireshark 101: Essential Skills for Network Analysis includes 46 hands-on labs and details on the most important tasks to master.

Available in hardcopy and Kindle formats through Amazon. For more information, visit


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